MOULD REMOVAL

Hong Kong mould removal: check moisture and agree the scope

Inspect the affected area and moisture source. Agree the scope, cost and limitations of removal and any protective coating.

Removal from HK$1,400Coating separately from HK$700; removal + coating from HK$2,100.

HK$350 inspection, fully credited when you book treatment.

Illustrative moisture problem: mould around an apartment window, not a customer property
Service illustration, not a customer job record.

The short answer

Removal starts at HK$1,400, preventive coating at HK$700, and the combined service at HK$2,100. We assess the area, surface and moisture conditions before confirming the work. Photos help initially but may not establish a leak source. The coating warranty is 6–12 months, with coverage and exclusions explained at assessment and quotation.

How we work

  • Moisture checks: inspect ventilation, condensation and visible signs of leakage, and record likely causes. This forms part of the HK$350 on-site assessment, fully credited when treatment is booked. Any further leak investigation or repair is identified separately.
  • Scope and quote: photos support the initial enquiry; the affected area, surface and severity are checked on site to confirm the work and cost.
  • Mould removal. We use a method suited to the surface — wall, ceiling, bathroom tile, furniture — to thoroughly remove all visible mould.
  • Preventive coating: an optional add-on with surface suitability and warranty terms explained. It does not replace leak repairs or moisture management.
  • Humidity management advice. We leave you with practical steps — dehumidifying, ventilation, drying out water-damaged spots — to reduce the chance of mould returning at the source.

Mould cleanup and prevention: EPD guidance

Hong Kong’s Environmental Protection Department publishes indoor mould cleanup and prevention guidance. Key points include:

  • Remove visible mould and identify and address the source of moisture.
  • Keep indoor relative humidity below 70%; dry water-damaged areas within 24–48 hours.
  • Consider a suitable or competent person for removal and refer to the EPD cleanup guidance linked below.
  • Since July 2019, mould has been a parameter in the Indoor Air Quality Certification Scheme for offices and public places.

Sources: EPD indoor mould booklet and Mould and You leaflet. These are cleanup and prevention guidelines, not a service deadline or health-outcome promise. Seek medical advice for symptoms.

Removal and preventive coating prices

These are Averta’s three starting prices. Removal and preventive coating are different services; the assessment establishes which work is needed.

TierFromIncludes
Long-lasting preventive coatingHK$700Surface cleaning + preventive coating application
Mould removalHK$1,400Thorough removal of all visible mould
Removal + prevention (full package)HK$2,100Removal + preventive coating

The actual quote depends on two factors:

  • Unit area — a larger affected area means more labour and materials.
  • Severity (light/moderate/severe) — surface mould spotting is a different job from mould that's penetrated the wall or caused paint to peel.

The coating warranty is 6–12 months, with free re-treatment at the same spot during the applicable period. Duration, locations and exclusions are stated in the written quote; unresolved causes such as ongoing leakage are not covered.

When mould risk peaks: 回南天 and the wet season

Hong Kong's Observatory explains "回南天" (huínántiān) as what happens when the winter monsoon weakens and warm, moist southerly marine air meets surfaces — walls, floors — that haven't warmed up yet, causing condensation to form on them, typically during the winter-to-spring transition. This is one driver of Hong Kong's spring damp-and-mould problem, and it extends into a longer wet-season window of elevated humidity. For live and seasonal humidity data, see our Hong Kong Humidity Tracker.

Related services

Frequently asked questions

Mould at home — who's responsible for dealing with it or paying for it, the tenant or the landlord?

Responsibility depends on the cause, tenancy terms and relevant obligations; a mould patch alone cannot establish who should pay. Keep photos and correspondence and check for leakage. Averta does not provide legal advice; our landlord–tenant guide explains the issues and useful records.

Can I just buy a mould spray and do it myself?

Start with the EPD cleanup guidance linked on this page and address ventilation and moisture. A larger area, recurring mould, peeling surfaces or suspected leaks warrants assessment by a suitable person rather than surface cleaning alone.

What happens if mould returns?

We first check for ongoing moisture or an unresolved leak. The coating warranty runs 6–12 months and covers free re-treatment at the same spot within the applicable period. Unresolved causes such as continuing leakage are excluded and explained at assessment. Suspected structural leakage can also be raised through the FEHD/Buildings Department joint mechanism via 1823.

Send photos of the affected area to discuss whether an on-site inspection is needed.

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