The short answer
Housekeeping observations and professional inspections work together. We help staff recognise possible bed bug signs, set out how to report and handle findings, and plan inspections around room numbers and guest turnover. Treatment areas, linen handling and reopening conditions are recorded; a visual screen does not replace a full inspection.
What the program covers
- Housekeeping checks — training covers bed-frame joints, luggage areas, skirting and carpet edges. Staff record and report suspicious signs for further assessment rather than relying on guest complaints alone.
- Post-discovery isolation procedure — a written SOP: which room gets closed off, how many neighbouring rooms get checked, how linen is handled, and when the room can reopen. Having a procedure means no one has to improvise under pressure.
- Scheduled professional inspections — frequency set by room count and turnover rate, with higher-risk room types (near lifts, near luggage storage) checked more often.
- Treatment and follow-up — for confirmed cases: work done outside guest hours, follow-up scheduled around the egg-hatching cycle, and full records kept (room number, date, pesticide registration number, recheck result).
- Other pests, covered too — kitchen cockroaches, rooftop mosquitoes, warehouse rodents: hospitality isn't just about bed bugs.
Why build it into housekeeping?
Housekeeping can notice changes between professional visits. Add bed-frame joints, mattress seams and luggage areas to the checkout checklist, then record and report suspicious signs. We provide training, spot-checks and further assessment. This adds a monitoring layer; it does not guarantee that every infestation will be detected.