I run a guesthouse or short-let unit — what does proper bed bug prevention actually look like?
Three lines of defence: ① add a quick visual check of the mattress seams and headboard to your standard check-out cleaning routine; ② wash bedding in hot water and tumble dry on high heat; ③ if you find anything, isolate and treat that room immediately — don't wait for more guest complaints to pile up first. For a business like this, bed bugs are an operational risk, not just a pest problem — catching it early is far cheaper and protects your review score.
Will treating my restaurant disrupt trading?
We always schedule work outside your trading hours, and we provide a service record and recommendation report to help you meet licensing and hygiene inspection requirements. An ongoing prevention plan can also be scheduled around your regular closed days.
I've just come back from a trip — how do I know if I've brought bed bugs home?
Follow the Centre for Health Protection's advice: don't put your suitcase on the bed or floor, inspect your luggage seams and zips as soon as you're home, and wash clothes in hot water or steam them. Over the next two to three weeks, watch for bites appearing in lines — for more detail, see our bed bug bites vs mosquito bites guide.
I'm in a mixed commercial-residential building in Tsim Sha Tsui — is pest control the management office's job, or mine?
Generally speaking, common areas (back stairwells, refuse rooms, light wells) are the management office's responsibility, while your own flat or shop unit is yours to arrange. In a mixed-use building, the key question is whether your own space is properly sealed — during our inspection we'll list every entry point we find and flag what's worth following up with management.