Cockroaches keep showing up in the estate corridor and management says they're handling it — do I still need to treat my own flat?
Yes. Generally speaking, the management office covers common areas, but the defence inside your own flat is on you — sealing door gaps and floor drains, plus treatment inside the unit. It's not about winning a race to spray first; it's about closing off entry routes. You only get a real result once both the common-area and in-flat defences are in place.
I've seen flying termites near my village house — does that definitely mean termites?
Not necessarily, but village houses deserve extra attention: more timber structure and proximity to hillside vegetation make it a higher-risk environment. Swarmers coming indoors mean there's a mature colony nearby — handle it that evening (lights off, windows closed), then run our 5-point check the next day (mud tubes, hollow wood, wood powder, shed wings, bubbling wood surfaces). See our termite signs guide for the full checklist.
Are mosquitoes really worse in Ma On Shan, or is that just perception?
There's data behind it. FEHD's mosquito-trap index recorded 18.5% at Ma On Shan in one June 2026 batch — the second-highest in that batch — and the most recent batch has come back down below 10%. A drop doesn't mean the problem's gone: ease off managing standing water sources around the estate (planter trays, drainage channels, rooftop clutter) and the number climbs back up. Spraying inside a flat only ever treats the symptom.
How quickly can you get to a Sha Tin address, and do you cover village houses that are hard to find?
Yes, we cover village houses. For addresses in Fo Tan, Tai Wai or Siu Lek Yuen villages, send us the village entrance or a rough pin on WhatsApp and we'll get there. Estate flats in the town area are even simpler — send a photo and the estate name and we'll confirm a time the same day; inspection is HK$350, fully credited when you book.